You’re protected against unauthorised transactions under Mastercard’s Zero Liability Protection Policy.
You’re protected against unauthorised transactions under Mastercard’s Zero Liability Protection Policy.
Freeze your card to prevent further transactions. You can do this by tapping the Menu bar > My products > Freestyle > Freeze card
Check whether the purchase was made by a secondary cardholder or family members
Google the business to see if it trades under a different name
Check whether it is a purchase authorisation (e.g. security deposit on hotel)
Check any memberships, app purchases or magazine subscriptions you may have
To raise a dispute, please contact us promptly on 1300 669 059 or canwehelpyou@moneyme.com.au.