Customer Commitment

Ethical

Our passion is making people’s lives easier, not harder. We will act fairly and reasonably towards you in a consistent and ethical manner. We take pride in our transparency, and we only lend to customers who we believe can afford to repay.

We don’t hide our cost structure, which caps all fees at 50% of the principal loan amount.

Safe

We ask you only for the information we absolutely need, and we make sure it’s safe in the same type of vault-like security that banks use.

The terms of our loans are easy to understand, so you won’t be left wondering.

Customer-centric

You won’t get charged fees for early repayments.

We make every effort to provide exceptional customer service, offer relevant solutions to meet customers’ needs, and help our customers prosper.

Available

If you strike financial difficulty, we’re here to help.

We recognise your individuality. We’re straight shooters and we walk the talk. We are easy to deal with, and are always looking for ways to improve our service to you.

If we don’t get it right for you, we have a formal complaints process that we take seriously.

Fast and easy

We’re purely an online business, utilising the best technologies to process applications and payments as quickly as possible. And after your first loan, it’s even faster.

Recommend us to your friends, and you’ll both be rewarded!

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*WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.